Terms of Service

1. Introduction

These Terms govern your use of the HumanByte website and of the ByteGate and ByteKey products and related services — hardware, the dashboard, the member app, installation, configuration, and support.

By using our website or products, you agree to these Terms. If you do not agree, please do not use them.

2. What We Provide

• ByteGate — door controllers and access-control hardware
• The ByteGate dashboard, remote control, and real-time access logs
• ByteKey — a branded member access app
• Installation, configuration, and support
• Custom integration and consulting where agreed in writing

3. Your Responsibilities

• Provide accurate information
• Use the products lawfully and only for locations you control
• Keep member and access data accurate and lawful
• Avoid misuse, unauthorized extraction, or activity that harms the service or others

4. Payments and Cancellation

Hardware purchases and one-time fees are generally final unless required otherwise by law or agreed in writing.

Subscriptions renew for the agreed term. Cancellation terms are set out in your order or agreement.

5. Intellectual Property

HumanByte retains ownership of ByteGate, ByteKey, and its methods, frameworks, and tooling unless otherwise agreed in writing. You receive the rights to use the products as defined in your agreement.

• The products and any deliverables may not be redistributed, resold, or sublicensed beyond the agreed scope without written permission
• Any transfer of ownership or exclusive rights must be explicitly defined in a signed contract

6. Availability and Liability

ByteGate controllers keep working offline and sync when the connection returns, but we cannot guarantee uninterrupted performance of cloud features. We are not liable for third-party platform changes, outages, or connectivity issues beyond our control.

7. Privacy and Data Handling

See our Privacy Policy for details on data collection and processing.

Operational data we process on your behalf is deleted or returned when your subscription ends. Website analytics are currently processed via Vercel Analytics.

8. Changes to These Terms

We may update these Terms from time to time. Continued use after an update means acceptance of the revised Terms.

9. Governing Law and Disputes

These Terms are governed by Swiss law. Disputes should first be addressed in good faith through direct communication.